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NHS Patients, Staff and Visitors Must Continue To Wear Face Coverings in Healthcare Settings

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.

Covid restrictions will end in many settings in England from Monday.

However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors. 

That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected. 

Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.

The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.

Chief Nursing Officer for England, Ruth May said: “Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment.

“And it is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections. 

“As restrictions are lifted in many places on Monday everyone has a part to play in helping to control Covid by getting vaccinated and acting responsibly.

“It is vital that in healthcare settings, we do all we can to reduce the risk of infection for those working in our services and those who need our care.”  

Health Minister Jo Churchill said: “Face coverings have played an important role in healthcare settings, helping protect vulnerable patients, staff and visitors by limiting the spread of this deadly disease and this guidance remains in place.

“We expect patients, visitors and NHS staff to continue using face coverings and maintain social distancing in all healthcare settings as we cautiously lift restrictions on Monday.

“I urge everyone to play their part and think of those more vulnerable than you when visiting your local hospital or GP surgery.”

The surgery will be closed on Wednesday 30th June from 1:00—6:30pm

The Horndean Surgery is sad to announce that Dr Mark Coombe will be retiring from the practice at the end of June 2021.

He has asked us to share this message with you all.

Dear Patients,
It is with great sadness I write this message to inform you that I will be retiring from Horndean surgery sooner than expected. I will leave on June 30th 2021. I am needed to care for a family member who has been diagnosed with cancer.
I joined the surgery 25 years ago after a short service commission in the army during which time I had served on the front line of several conflicts.
During my 25 years in Horndean I have loved being your local GP and will be sad to leave. I am though very glad to leave the village with a new surgery which took some years to achieve.
I am sure it will look after you well into the future. I have received some incredible kindness and support from a number of patients over the years and would like to sincerely express my gratitude to all those people. I am sure we will eventually get out of this pandemic and life will get back to normal but in the meantime, I would like to thank you again and wish you all the best for the future.
Best regards, Mark

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Social prescribing day




We are currently calling patients to book you in for your COVID vaccinations when it is your turn .

As you can imagine this is taking it's time, so we are in the process of introducing AccuBook; a service that will enable you to book your COVID appointment straight from your mobile phone!

Rest assured that our message will be signed as ‘ Horndean Surgery ‘ & we will only ask you to confirm your date of birth. We will definitely not ask you for any payment or any other personal details.

If you do not have a mobile phone, please do not worry as we will continue to call you and book your appointment in the usual way.

Best wishes

Horndean Surgery


Dear Patient

We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.

We know that you, like us, are struggling with the confines imposed upon us all due to the Covid-19 pandemic.

Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.

To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

  • There are now two vaccines available to protect patients – Oxford/AstraZeneca and Pfizer-BioNTech.
  • Another vaccine (Moderna) has been licenced and will be available later on in 2021.
  • The Joint Committee on Vaccination and Immunisation (JCVI) have emphasised that it is best for patients to get their second dose 8 weeks after their first vaccine. There is a high level of protection afforded by the first dose
  • By vaccinating a greater number of people with a single dose, more deaths and hospitalisations will be prevented.
  • Please do not contact the surgery nor the hospital to seek a vaccine, we will contact you when the NHS has instructed us to
  • With the current rapid increase in Covid-19 cases it is even more important to:

    wash your hands > wear a face mask as advised > keep 2 metres apart

We kindly ask patients to refrain from contacting us in the meantime to enquire, as we will be in touch with ALL eligible patients in due course so please bear with us at this extremely busy time.

Please note the second vaccination is being given as per the government guidelines which is up to 8 weeks following the first, again we will be in touch with everyone to book this in at the right time.

Please STAY AT HOME and KEEP SAFE & remember: HANDS – FACE – SPACE

Thank you for your patience. (19.01.21)

COVID-19 Vaccination - A guide for adults

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Notice: Public Health England have advised us that some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

Please be aware that these messages are not from the NHS Cervical Screening Programme or from the practice. The Action Fraud Line has been contacted.

Like many organisations, we at Andover Mind are doing our best to respond to the ever changing situation facing us as a result of Coronavirus. The Carer Support and Dementia Advice Service for Hampshire continues to operate remotely and is accepting new referrals. Our staff are carrying out telephone assessments in replacement of face to face appointments and we are making contact via telephone welfare checks and emails to our known service users. Please be reassured that we will continue to do everything we can to help all carers and people with dementia or a long term health condition maintain their well-being at this time. 

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Carer Support and Dementia Advice Service Hampshire

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For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:

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Welcome to Horndean Surgery new reception

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

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Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

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Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access, Facilities & Parking

Dementia FriendlyWheelchair and disabled access is available via the main entrances and we have disabled and baby changing facilities.

For deaf people and those hard of hearing, a telephone service is available on: 0845 606 4647.

We recognise that the parking facilities at the Surgery are not good, but you may park in the EHDC Car Park opposite the Surgery.

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For free advice from Dr Coombe on hayfever, Zika virus, lyme disease, sunburn, skin cancer and much more follow the link to You will need to register on the site to watch the videos. We hope you enjoy this new facility.

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