SURGERY DOORS OPEN (Trial) - ONLY FOR PATIENTS WITH PRE-BOOKED APPOINTMENTS.
We still need to minimise the number of patients coming in to the Surgery to ensure social distancing can be observed.
Please continue to ring the surgery with any queries. With screens, masks and social distancing it makes it more difficult for queries to be dealt with at the reception desk. We also need to protect any patients attending appointments including those who are most vulnerable.
Please also continue to ring the surgery to book an appointment. Following national guidance all appointments, routine or urgent, are being conducted over the telephone initially and the Doctor will arrange a face to face appointment if clinically appropriate.
It is essential that no-one attends the surgery if they have any of the following symptoms:
• Continuous cough and / or
• High temperature and / or
• Loss of sense of smell or taste
If experiencing any of these symptoms, please contact 119 or visit www.nhs.uk to arrange a Covid test. Advice regarding symptoms can be obtained through 111 or www.nhs.uk
Attending the surgery with any of these symptoms could lead to the surgery having to close for a period of time to arrange deep cleaning which will have a detrimental effect on the service we can provide to all of our patients.
We hope you will support us to ensure this trial is successful. If we do find patients continue to turn up at the surgery to discuss queries or book appointments we will have to consider closing the doors again.
Notice: Public Health England have advised us that Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
Please be aware that these messages are not from the NHS Cervical Screening Programme or from the practice.
The Action Fraud Line has been contacted.
Like many organisations, we at Andover Mind are doing our best to respond to the ever changing situation facing us as a result of Coronavirus. The Carer Support and Dementia Advice Service for Hampshire continues to operate remotely and is accepting new referrals. Our staff are carrying out telephone assessments in replacement of face to face appointments and we are making contact via telephone welfare checks and emails to our known service users. Please be reassured that we will continue to do everything we can to help all carers and people with dementia or a long term health condition maintain their well-being at this time.
Carer support & dementia advice referral form
Carer Support and Dementia Advice Service Hampshire
Information regarding Patient Consultations
Coronavirus patient Information
Medical Certificates Covid-19
When directing patients to general information on coronavirus, including in your social media messaging, please use this url:
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
If you have travelled to the United Kingdom within the last 14 days from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau and are experiencing respiratory symptoms including shortness of breath, cough or fever, please remain at home and immediately call NHS 111 for advice
Welcome to Horndean Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access, Facilities & Parking
Wheelchair and disabled access is available via the main entrances and we have disabled and baby changing facilities.
For deaf people and those hard of hearing, a telephone service is available on: 0845 606 4647.
We recognise that the parking facilities at the Surgery are not good, but you may park in the EHDC Car Park opposite the Surgery.
Download our practice leaflet>
For free advice from Dr Coombe on hayfever, Zika virus, lyme disease, sunburn, skin cancer and much more follow the link to https://www.fourteenfish.com/library. You will need to register on the site to watch the videos. We hope you enjoy this new facility.
(Site updated 26/08/2020)