Our normal surgery opening times are (excluding public and bank holidays):
Monday to Friday 08.00am - 18.30pm
Please note the surgery will be closed on Thursday 2nd June and Friday 3rd June.
If you need medical advice urgently outside of these hours and it cannot wait until we reopen, please telephone NHS 111.
Due to COVID-19, we are experiencing increased staff sickness absences, including doctors and nurses. Please consider this when contacting the practice and be prepared for delays. QA Hospital and South Central Ambulance Service are also experiencing increased demand on services. Only attend the Emergency Department or call 999 in a life-threatening emergency. Read more: https://www.hampshiresouthamptonandisleofwightccg.nhs.uk/your-health/getting-the-right-care
Supporting patients following events in Afghanistan
We are conscious that some patients registered with us may be affected by current events in Afghanistan. Horndean Surgery is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.
Blood Bottle Shortage
There is currently an international shortage of blood bottles used for taking samples and clinicians working in GP practices, hospitals, community and mental health trusts and ambulance trusts have been asked to suspend non-essential blood tests. Our clinicians and managers in Hampshire and the Isle of Wight are working together to be more efficient. We will ensure we don't waste blood bottles and that we don't duplicate tests which have already been done. We are being thoughtful about which tests are ordered and prioritising those tests which will have an immediate impact on the diagnosis or treatment. Our clinicians and their teams are working hard to prioritise our blood tests and we appreciate your patience whilst we put in place systems to manage this difficulty safely. We would like to reassure all our patients that this disruption in supply should not affect any essential blood tests and any tests that are delayed will be rescheduled as soon as possible. We are working closely with NHS England to follow their guidance. We will continue to provide you with updates regarding this and thank you for your support.
NHS Patients, Staff and Visitors Must Continue To Wear Face Coverings in Healthcare Settings
England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.
Covid restrictions will end in many settings in England from Monday.
However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.
That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.
Chief Nursing Officer for England, Ruth May said: “Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment.
“And it is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections.
“As restrictions are lifted in many places on Monday everyone has a part to play in helping to control Covid by getting vaccinated and acting responsibly.
“It is vital that in healthcare settings, we do all we can to reduce the risk of infection for those working in our services and those who need our care.”
Health Minister Jo Churchill said: “Face coverings have played an important role in healthcare settings, helping protect vulnerable patients, staff and visitors by limiting the spread of this deadly disease and this guidance remains in place.
“We expect patients, visitors and NHS staff to continue using face coverings and maintain social distancing in all healthcare settings as we cautiously lift restrictions on Monday.
“I urge everyone to play their part and think of those more vulnerable than you when visiting your local hospital or GP surgery.”
Social prescribing day
* COVID UPDATE *
We are currently calling patients to book you in for your COVID vaccinations when it is your turn .
As you can imagine this is taking it's time, so we are in the process of introducing AccuBook; a service that will enable you to book your COVID appointment straight from your mobile phone!
Rest assured that our message will be signed as ‘ Horndean Surgery ‘ & we will only ask you to confirm your date of birth. We will definitely not ask you for any payment or any other personal details.
If you do not have a mobile phone, please do not worry as we will continue to call you and book your appointment in the usual way.
Notice: Public Health England have advised us that some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
Please be aware that these messages are not from the NHS Cervical Screening Programme or from the practice. The Action Fraud Line has been contacted.
Like many organisations, we at Andover Mind are doing our best to respond to the ever changing situation facing us as a result of Coronavirus. The Carer Support and Dementia Advice Service for Hampshire continues to operate remotely and is accepting new referrals. Our staff are carrying out telephone assessments in replacement of face to face appointments and we are making contact via telephone welfare checks and emails to our known service users. Please be reassured that we will continue to do everything we can to help all carers and people with dementia or a long term health condition maintain their well-being at this time.
Carer support & dementia advice referral form
Carer Support and Dementia Advice Service Hampshire
Information regarding Patient Consultations
Coronavirus Patient Information
Medical Certificates Covid-19
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Welcome to Horndean Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access, Facilities & Parking
Wheelchair and disabled access is available via the main entrances and we have disabled and baby changing facilities.
For deaf people and those hard of hearing, a telephone service is available on: 0845 606 4647.
We recognise that the parking facilities at the Surgery are not good, but you may park in the EHDC Car Park opposite the Surgery.
Download our practice leaflet>
For free advice from Dr Coombe on hayfever, Zika virus, lyme disease, sunburn, skin cancer and much more follow the link to https://www.fourteenfish.com/library. You will need to register on the site to watch the videos. We hope you enjoy this new facility.
(Site updated 26/04/2021)