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NHS England has launched an engagement exercise to seek views on veterans mental and physical health services.  The supporting survey will run until 22 May, with responses helping to inform the reprocurement of Op COURAGE: The Veterans Mental Health and Wellbeing Service and future plans for the Veterans Trauma Network (for Service related physical health conditions).

Whilst we are particularly keen on hearing from veterans, we are also keen to hear from Service leavers, reservists and their families, as well as those providing care and support in this area. 

Attached for information is a brief on the engagement, as part of an engagement toolkit that includes article / bulletin / social media copy, social media assets and a slide deck. 

We would be grateful for your support with raising awareness of the engagement and promoting it via your channels, teams, networks and colleagues.

Opening Times Easter Poster

Supporting patients following events in Afghanistan

We are conscious that some patients registered with us may be affected by current events in Afghanistan.  [Horndean Surgery is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.

Thank you

Blood Bottle Shortage

There is currently an international shortage of blood bottles used for taking samples and clinicians working in GP practices, hospitals, community and mental health trusts and ambulance trusts have been asked to suspend non-essential blood tests. Our clinicians and managers in Hampshire and the Isle of Wight are working together to be more efficient. We will ensure we don't waste blood bottles and that we don't duplicate tests which have already been done. We are being thoughtful about which tests are ordered and prioritising those tests which will have an immediate impact on the diagnosis or treatment. Our clinicians and their teams are working hard to prioritise our blood tests and we appreciate your patience whilst we put in place systems to manage this difficulty safely. We would like to reassure all our patients that this disruption in supply should not affect any essential blood tests and any tests that are delayed will be rescheduled as soon as possible. We are working closely with NHS England to follow their guidance. We will continue to provide you with updates regarding this and thank you for your support

Supporting patients following events in Afghanistan

We are conscious that some patients registered with us may be affected by current events in Afghanistan.  [Horndean Surgery is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.

Thank you

NHS Patients, Staff and Visitors Must Continue To Wear Face Coverings in Healthcare Settings

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.

Covid restrictions will end in many settings in England from Monday.

However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors. 

That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected. 

Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.

The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.

Chief Nursing Officer for England, Ruth May said: “Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment.

“And it is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections. 

“As restrictions are lifted in many places on Monday everyone has a part to play in helping to control Covid by getting vaccinated and acting responsibly.

“It is vital that in healthcare settings, we do all we can to reduce the risk of infection for those working in our services and those who need our care.”  

Health Minister Jo Churchill said: “Face coverings have played an important role in healthcare settings, helping protect vulnerable patients, staff and visitors by limiting the spread of this deadly disease and this guidance remains in place.

“We expect patients, visitors and NHS staff to continue using face coverings and maintain social distancing in all healthcare settings as we cautiously lift restrictions on Monday.

“I urge everyone to play their part and think of those more vulnerable than you when visiting your local hospital or GP surgery.”

Flu clinics are now available to book for patients aged 65 and over and patients under 65 in an at risk group. Please contact reception for more information.


For 2021/22 the following are eligible for flu vaccination:

• Anyone over the age of 65 or due to turn 65 before 31st March 2022.
• People aged from 6 months to less than 65 years of age with a serious medical condition such as:
- Chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis
- Chronic heart disease, such as heart failure
- Chronic kidney disease at stage three, four or five
- Chronic liver disease
- Chronic neurological disease, such as Parkinson’s disease or motor neurone disease, or learning disability
- Diabetes
- Splenic dysfunction or asplenia
- A weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)
- Morbidly obese (defined as BMI of 40 and above)
- All pregnant women
• Household contacts of those who are immunocompromised, specifically those who live in the same household on most days during the winter months
• Those who are 50 and over by 31st March 2022 with no other risk factors (this is a temporary extension)
• Care/residential home residents
• Carers
• Locum GPs
• Frontline health and social care staff employed by:
o Registered residential care or nursing home
o Registered domiciliary care provider
o Voluntary managed hospice provider
o Direct payment (personal budgets) and/or Personal Health Budgets

Please note that patients with asthma are only entitled to a flu injection on the NHS if they have been prescribed a preventer inhaler.

We expect our phone lines to be very busy so please avoid ringing at peak times i.e. 8am and 2.30 to book a flu appointment.

Details on child flu clinics will be released once we have further information but it is expected that most school age children will receive their flu nasal spray at school and the surgery will mainly be offering clinics for children aged 2 or 3, or older if in an “at risk” group.

The Horndean Surgery is sad to announce that Dr Mark Coombe will be retiring from the practice at the end of June 2021.

He has asked us to share this message with you all.

Dear Patients,
It is with great sadness I write this message to inform you that I will be retiring from Horndean surgery sooner than expected. I will leave on June 30th 2021. I am needed to care for a family member who has been diagnosed with cancer.
I joined the surgery 25 years ago after a short service commission in the army during which time I had served on the front line of several conflicts.
During my 25 years in Horndean I have loved being your local GP and will be sad to leave. I am though very glad to leave the village with a new surgery which took some years to achieve.
I am sure it will look after you well into the future. I have received some incredible kindness and support from a number of patients over the years and would like to sincerely express my gratitude to all those people. I am sure we will eventually get out of this pandemic and life will get back to normal but in the meantime, I would like to thank you again and wish you all the best for the future.
Best regards, Mark

Demonstrating your COVID-19 vaccination status when travelling abroad

Social prescribing day




We are currently calling patients to book you in for your COVID vaccinations when it is your turn .

As you can imagine this is taking it's time, so we are in the process of introducing AccuBook; a service that will enable you to book your COVID appointment straight from your mobile phone!

Rest assured that our message will be signed as ‘ Horndean Surgery ‘ & we will only ask you to confirm your date of birth. We will definitely not ask you for any payment or any other personal details.

If you do not have a mobile phone, please do not worry as we will continue to call you and book your appointment in the usual way.

Best wishes

Horndean Surgery

Click here to take our FFT

Covid 19 Surgery admission policy

Notice: Public Health England have advised us that some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

Please be aware that these messages are not from the NHS Cervical Screening Programme or from the practice. The Action Fraud Line has been contacted.

Like many organisations, we at Andover Mind are doing our best to respond to the ever changing situation facing us as a result of Coronavirus. The Carer Support and Dementia Advice Service for Hampshire continues to operate remotely and is accepting new referrals. Our staff are carrying out telephone assessments in replacement of face to face appointments and we are making contact via telephone welfare checks and emails to our known service users. Please be reassured that we will continue to do everything we can to help all carers and people with dementia or a long term health condition maintain their well-being at this time. 

Carer support & dementia advice referral form

Carer Support and Dementia Advice Service Hampshire

Information regarding Patient Consultations

Coronavirus Patient Information

Medical Certificates Covid-19

For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.  These can be accessed at:

We have moved letter


Welcome to Horndean Surgery new reception

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Practice Leaflet

Over the counter medicines


Blood Test Services

Serving YouGP Extended Hours Poster

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access, Facilities & Parking

Dementia FriendlyWheelchair and disabled access is available via the main entrances and we have disabled and baby changing facilities.

For deaf people and those hard of hearing, a telephone service is available on: 0845 606 4647.

We recognise that the parking facilities at the Surgery are not good, but you may park in the EHDC Car Park opposite the Surgery.

Download our practice leaflet>

For free advice from Dr Coombe on hayfever, Zika virus, lyme disease, sunburn, skin cancer and much more follow the link to You will need to register on the site to watch the videos. We hope you enjoy this new facility.

Patient Access


NHS health care for the Armed Forces community

Accreditation certificate

(Site updated 26/04/2021)
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