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Horndean Surgery

 

Our normal surgery opening times are [excluding public and bank holidays]:

Monday to Friday

08.00am  -  18.30pm

 

Please note the surgery will be closed

Good Friday and Easter Monday

 

If you need medical advice urgently outside of these hours and it cannot wait untill we reopen, please telephone NHS 111.

 

Due to rising rates of COVID-19, we are experiencing increased staff sickness absences, including doctors and nurses. Please consider this when contacting the practice and be prepared for delays. QA Hospital and South Central Ambulance Service are also experiencing increased demand on services. Only attend the Emergency Department or call 999 in a life-threatening emergency. Read more: https://www.hampshiresouthamptonandisleofwightccg.nhs.uk/your-health/getting-the-right-care

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Welcome to Horndean Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Access, Facilities & Parking

Wheelchair and disabled access is available via the main entrances and we have disabled and baby changing facilities.

For deaf people and those hard of hearing, a telephone service is available on: 0845 606 4647.

We recognise that the parking facilities at the Surgery are not good, but you may park in the EHDC Car Park opposite the Surgery.

STREP A – Primary Care important information

Posted on 15th December, 2022

On top of our usual high demand for appointments at this time of year, we are seeing a growing number of phone calls, mainly related to concerns around strep A infection/scarlet fever, following reports that there has been an increase of cases. While most children will only have a mild illness, some may become seriously unwell, so if you are concerned about your child, please seek medical help.

We are doing our best to ensure patients who need to be seen on the same day can be. We may not have capacity to see everyone and understand that delays getting through can be frustrating.


We may need to temporarily delay routine appointments to ensure urgent cases can be seen quickly. This will be done according to clinical need, and we will do what we can to reduce disruption to patients. If you are unable to attend an appointment or need to rearrange, please let us know as soon as possible, so that we can offer it to others.

Please be patient with us and if your reason for contacting us isn’t urgent please consider getting back in touch on another day

Parents or guardians of children can also download the Healthier Together App for free onto their smartphone or through the website for instant advice on many common conditions: www.what0-18.nhs.uk/

Your local pharmacy can help with some minor ailments such as the common cold, upset stomach, or aches and pains. However, if you are getting worse or things change you can visit NHS 111 online, find your nearest Urgent Treatment Centre, or in an emergency, dial 999 or visit the emergency department.

Thank you for your understanding.

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